FAQs

 

What types of products does The Modern Choice offer?

The Modern Choice specializes in a curated selection of innovative products aimed at enhancing everyday living. Our offerings include advanced skincare tools, such as the 7-in-1 Facial Massager, and practical solutions like the Bar Counter Cup Washer, designed for both luxury and convenience.

How can I ensure the quality of the products I purchase?

We prioritize quality in all our products. Each item is carefully selected based on its effectiveness and user-friendly design. Our skincare tools, for instance, are designed to provide noticeable results, while our cleaning solutions are engineered for efficiency.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, and in their original packaging. You will need to provide a receipt or proof of purchase to initiate a return.

How long does shipping take?

Orders are typically processed within 1–2 business days. Once shipped, delivery times may vary based on your location, with standard shipping taking approximately 3–7 business days. You will receive a confirmation email with tracking information once your order is shipped.

Do you offer international shipping?

Currently, we do not offer international shipping. We ship to all major locations within India, and we are continuously evaluating our shipping options to better serve our customers.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours at support@themodernchoice.com. Include your order number and photographs of the damaged items, and we will work to resolve the issue promptly.

Are there any items that cannot be returned?

Certain items cannot be returned, including perishable goods, custom products, and personal care items such as beauty products. If you have questions about a specific item, please reach out to us for clarification.

How can I contact customer support?

You can reach our customer support team at support@themodernchoice.com. We are here to assist you with any inquiries or concerns you may have regarding your orders or our products.